top of page

TERMS AND CONDITIONS for West View Cottage

 

A non refundable deposit of £100 is payable at the time of booking.  Bookings made less than nine weeks before your arrival date must be accompanied by the full amount of the holiday charge.

 

The balance must be paid so as to arrive no later than six weeks before the commencement of your holiday.  If the balance is not received by the due date, then your holiday will be treated as a cancellation and you will remain liable to pay the balance of the rent.

 

All cancellations must be immediately notified by telephone and then in writing.  If you cancel your holiday more than 6 weeks before it is due to start then your deposit will be forfeit.  If you cancel less than 6 weeks prior to the holiday then the full balance remains due and is not refundable.

 

We advise that you take out comprehensive travel insurance.  If you choose not to then you accept responsibility for any loss that you may incur due to cancellation.

 

Your booking will not be cancelled by the owner except in exceptional circumstances beyond our control.   Notification will be be given of the cancellation as soon as possible and we will promptly refund all[payments made for your holiday.   Our liability for cancellation will be limited to payments made to us.

 

The number of persons using the accommodation at any time must not exceed 4 (unless baby in cot)  and only those people listed on the booking form can occupy the cottage.

 

Bookings cannot be accepted from persons under eighteen years of age.

 

Arrival time commences at 3pm (unless prior arrangements have been made)   and you are required to vacate the cottage by 10am on the day of departure.

 

Pets and smoking anywhere on the premises are not allowed.

 

Damage to cottage, Please let us know if there are any breakages, or damage to the cottage so we can rectify as soon as possible.  The accommodation is inspected at the end of the holiday and you may be be charged for any damage found.

 

The owner reserves the right to make a charge to cover additional cleaning costs if you leave the property in an unacceptable condition.

 

Children under 18 must be supervised by their parent/guardians at all times.

 

We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.

 

The internet connection is available subject to technical availability.

 

All inventory must remain in the property and not taken out.  

 

This property is privately owned and is our home.  We expect all guests to enjoy the facilities and treat the property with the same respect that you would with their own house.

 

Please note that in the event that any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

 

Any problem or complaint which you may have concerning your holiday must be reported directly to us and we will endeavour to put matters right.

 

We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

bottom of page